For any queries regarding your order please email us using the RMS contact form at: http://www.reallymeansounds.com/contact2.php or email shop@reallymeansounds.com.  

Please include your order number, details of when you placed the order and your email address so we can track your information correctly.

RMS uses some third-party local suppliers to produce and send stock and although we hope to dispatch most orders within 1-2 business days of receipt, this can sometimes take longer.

When your items have been dispatched you will receive an email letting you know.

Items ordered incorrectly are non-refundable.